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#0000000d}.history-icon-wrapper{width:40px;height:40px;border-radius:50%;background:#f5f5f5;display:flex;align-items:center;justify-content:center;margin-right:12px}.history-details{flex:1}.history-title{font-weight:600;font-size:.9rem;color:#333;margin-bottom:2px;text-transform:capitalize}.history-date{font-size:.75rem;color:#888}.history-amount{font-weight:700;font-size:1rem}.text-green{color:#43a047}.text-red{color:#e53935}.empty-history{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:40px;color:#aaa}.wallet-legal-disclaimer{max-width:400px;box-sizing:border-box;margin-top:24px;margin-bottom:20px;padding:15px 20px;text-align:center;background-color:#f9f9f9;border-radius:8px;border:1px solid #eee}.wallet-legal-disclaimer p{font-size:.75rem;color:#999;margin:4px 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transparent}.popup-toast.success{border-left-color:#0f172a}.popup-toast.error{border-left-color:#ef4444}.popup-icon{width:26px;height:26px;border-radius:50%;background:#0f172a;color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:14px}.popup-toast.error .popup-icon{background:#ef4444}.popup-message{flex:1;font-size:14px;font-weight:600;color:#1e293b}.popup-close{background:none;border:none;font-size:18px;cursor:pointer;color:#94a3b8}.popup-close:hover{color:#475569}@keyframes slideIn{0%{opacity:0;transform:translateY(-10px) translate(10px)}to{opacity:1;transform:translateY(0) translate(0)}}.profile-backdrop{position:fixed;inset:0;background:#00000080;z-index:1000;display:flex;align-items:flex-start;justify-content:center;padding:var(--spacing-xl);animation:fadeIn .2s 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.2s}.priority-btn.selected{border-color:transparent;color:#fff;transform:scale(1.02)}.priority-btn.selected.low{background-color:#38a169}.priority-btn.selected.medium{background-color:#d69e2e}.priority-btn.selected.high{background-color:#e53e3e}.support-item{align-items:flex-start}.support-id{font-size:.75rem;color:#a0aec0;margin-top:2px}.text-orange{color:#dd6b20}.text-green{color:#38a169}.support-chat-container{display:flex;flex-direction:column;height:75vh;background:#fff;border-radius:8px;border:1px solid #e2e8f0;overflow:hidden;margin-top:10px;box-shadow:0 1px 3px #0000000d}.chat-header-info{background:#fff;padding:15px 20px;border-bottom:1px solid #e2e8f0;flex-shrink:0}.chat-header-info h3{margin:0;font-size:1.2rem;color:#2d3748}.chat-meta{display:flex;align-items:center;gap:12px;margin-top:8px;font-size:.85rem;color:#718096}.status-badge{padding:4px 10px;border-radius:4px;font-weight:600;text-transform:uppercase;font-size:.7rem;letter-spacing:.5px}.status-badge.new{background:#ebf8ff;color:#2b6cb0}.status-badge.in_progress{background:#fffaf0;color:#dd6b20}.status-badge.resolved{background:#f0fff4;color:#2f855a}.status-badge.closed{background:#edf2f7;color:#4a5568}.status-badge.reopened{background:#fff5f5;color:#c53030}.chat-messages-area{flex:1;overflow-y:auto;padding:0;display:flex;flex-direction:column;background:#fdfdfd}.chat-bubble-row{display:flex;width:100%;padding:4px 0;border-bottom:1px solid transparent}.chat-bubble-row+.chat-bubble-row{margin-top:2px}.chat-bubble{width:100%;padding:10px 20px;position:relative;font-size:.95rem;line-height:1.5;color:#2d3748;display:flex;justify-content:space-between;align-items:flex-start}.my-msg .chat-bubble{background-color:#fefbeb;border-left:4px solid #ecc94b}.admin-msg .chat-bubble{background-color:#ebf8ff;border-left:4px solid #4299e1}.msg-text{flex:1;padding-right:15px;word-wrap:break-word}.msg-time{font-size:.75rem;color:#718096;white-space:nowrap;margin-top:2px;font-weight:500}.chat-action-area{background:#fff;padding:15px;border-top:1px solid #e2e8f0;flex-shrink:0}.reply-box textarea{width:100%;border:1px solid #cbd5e0;border-radius:6px;padding:12px;resize:none;height:70px;font-family:inherit;font-size:.95rem;outline:none;box-shadow:inset 0 1px 2px #0000000d}.reply-box textarea:focus{border-color:#3182ce;box-shadow:0 0 0 1px #3182ce}.reply-actions{display:flex;justify-content:space-between;align-items:center;margin-top:12px}.send-btn{background:#3182ce;color:#fff;border:none;padding:8px 24px;border-radius:6px;cursor:pointer;font-weight:600;transition:background .2s;box-shadow:0 1px 3px #0000001a}.send-btn:disabled{background:#cbd5e0;cursor:not-allowed;box-shadow:none}.send-btn:hover:not(:disabled){background:#2c5282}.resolve-btn{background:#fff;border:1px solid #38a169;color:#38a169;padding:6px 16px;border-radius:6px;cursor:pointer;font-size:.85rem;font-weight:600}.resolve-btn:hover{background:#f0fff4}.reopen-btn{width:100%;background:#fff;color:#c53030;border:1px solid #c53030;padding:12px;border-radius:6px;font-weight:700;cursor:pointer}.reopen-btn:hover{background:#fff5f5}.closed-ticket-notice{text-align:center;padding:15px;background:#f7fafc;border-radius:8px;border:1px dashed #cbd5e0}.closed-ticket-notice p{margin:0 0 10px;color:#718096;font-size:.95rem}.search-overlay{position:fixed;inset:0;background:#0009;display:flex;justify-content:center;align-items:center;z-index:100000}.search-modal{background:#fff;width:95%;max-width:400px;border-radius:16px;padding:20px;height:90vh;display:flex;flex-direction:column;animation:fadeIn .25s ease}@media(max-width:768px){.search-overlay{align-items:flex-end}.search-modal{width:100%;max-width:100%;border-radius:20px 20px 0 0;height:95vh;padding:18px;animation:slideUp .3s ease}}@keyframes slideUp{0%{transform:translateY(60px);opacity:0}to{transform:translateY(0);opacity:1}}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.search-header{position:sticky;top:0;background:#fff;z-index:20;display:flex;justify-content:center;align-items:center;margin-bottom:16px}.back-btn{position:absolute;left:0;background:none;border:none;font-size:22px;cursor:pointer;padding:6px}.search-header h2{margin:0;font-size:18px;font-weight:600}.search-input-box{position:sticky;top:50px;background:#fff;z-index:15}.search-input-icon{position:absolute;left:14px;top:50%;transform:translateY(-50%);color:#999;width:18px;height:18px}.search-input-box input{width:100%;padding:14px 14px 14px 42px;border-radius:12px;border:1px solid #ddd;font-size:15px;outline:none}.nearby-section{position:sticky;top:108px;z-index:10;display:flex;align-items:center;gap:10px;margin-top:18px;padding:14px;background:#f5f7fa;border-radius:12px;cursor:pointer;transition:.2s}.nearby-section:hover{background:#e8f0ff}.nearby-icon{display:flex;align-items:center;justify-content:center;font-size:18px}.city-list{margin-top:18px;flex:1;overflow-y:auto;padding-right:4px}.city-list::-webkit-scrollbar{width:4px}.city-list::-webkit-scrollbar-thumb{background:#ccc;border-radius:4px}.city-item{display:flex;justify-content:space-between;align-items:center;padding:16px 0;border-bottom:1px solid #eee;cursor:pointer}.city-item h3{color:#0f172a;margin:0;font-size:16px}.city-item p{margin:4px 0 0;font-size:13px;color:#777}.city-btn{border:1px solid #0f172a;background:transparent;color:#0f172a;padding:2px 14px;border-radius:8px;font-size:13px}.app{min-height:100vh;display:flex;flex-direction:column}.main-content{flex:1;width:100%}.modal-backdrop{position:fixed;inset:0;background:#00000080;z-index:3000;display:flex;align-items:center;justify-content:center}.page-loader{height:70vh;display:flex;flex-direction:column;justify-content:center;align-items:center;gap:12px;font-size:14px;color:#666}.spinner{width:48px;height:48px;border:4px solid #e5e5e5;border-top:4px solid #000;border-radius:50%;animation:spin .9s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}